To edit your membership information, including credit card, address, or membership-upgrades, please contact email@example.com or call Membership Leader Katelyn Dickenson (707) 603-8770. All changes are required at least one week before member-shipment processing. A reminder email will always precede an upcoming shipment, providing you ample time to make updates. It is your responsibility to update relevant information to ensure a proper, timely delivery. To avoid delayed and potentially returned shipments, we request you make every attempt to ship to a business address so that the wines can be signed for upon delivery.
Bespoke Collection will not be responsible for shipping charges incurred due to misdirected wines and reserves the right to charge any additional fees resulting from any misdirected wines.
Note: All custom changes must be requested at least two weeks prior to an upcoming shipment. Any changes made within two weeks of an upcoming shipment will take effect in the following shipment.
Adult signatures are required for all wine shipments from Bespoke Collection. We recommend shipping to a business address to ensure successful delivery. Alcoholic beverages may be sold and delivered only to persons who are at least 21 years of age.
Will Calls are available at RiverHouse by Bespoke Collection in Napa, California. To ensure that we have your wine on hand, please note that scheduling an appointment for pickup is requested.
Membership is ongoing and may be cancelled after receiving your second shipment and with a 15-day notice via email, phone or in person. If a wine shipment is scheduled within the 15-day period of cancellation, it will be processed and shipped as your final shipment.
The Bespoke Collection is pleased to reward you through "Bespoke Benefits." In appreciation for being a client of Blackbird Vineyards, ÆRENA Galleries & Gardens, and Recuerdo Wines, you are automatically enrolled in the Benefits program. With your purchases of wine, art or design, or enrollment in any of our membership programs, you will automatically earn points to redeem for one-of-a-kind experiences in the Napa Valley; Mendoza, Argentina; or in your locale. Bespoke Benefits are acquired when you make a purchase in person, via phone or email, or through our online stores: Blackbird Vineyards, ÆRENA Wines, Recuerdo Store, and ÆRENA Galleries & Gardens.